Payment Policy

Last Updated: July 9, 2026

At Dhoova, we are committed to providing a secure and convenient shopping experience. This Payment Policy explains the payment methods we accept and how payments are processed.

Accepted Payment Methods

We accept major payment methods available at checkout, including but not limited to:

Visa
Mastercard
American Express
Discover
PayPal (if available)
Shop Pay
Apple Pay
Google Pay

The payment methods displayed during checkout are the only payment options currently accepted.

Secure Payments

Your payment security is our priority.

All transactions are processed through trusted and secure payment providers using industry-standard SSL (Secure Socket Layer) encryption. Dhoova does not store your complete credit or debit card information on our servers.

Payment Authorization

When you place an order, your payment method will be authorized and charged according to the payment option selected during checkout.

If payment authorization is declined or cannot be completed, your order may be delayed or canceled until payment is successfully received.

Currency

All prices displayed on Dhoova are shown in the currency selected on our website or at checkout, where available.

Any currency conversion fees charged by your bank or payment provider are the customer's responsibility.

Taxes

Applicable sales tax will be calculated and displayed at checkout where required by law.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order details.

If you do not receive a confirmation email, please check your spam or junk folder before contacting our support team.

Fraud Prevention

To protect our customers and prevent fraudulent transactions, Dhoova reserves the right to verify payment information before processing an order.

Additional verification may be requested if unusual or suspicious activity is detected.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for the refunded amount to appear in your account after it has been processed. Processing times may vary depending on your bank or payment provider.